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The Spa Side
  • My Story
  • Categories
    • The Business of Wellness
    • Wellness & Technology
    • Wellness Design
    • Wellness People
  • Contact Us

Posts by author

Marie Adele

7 posts

The Profit House Model For Hospitality That Changed It All

An art deco hotel facade with windows and the word hotel vertically on the building
After three decades in hospitality, I stopped looking at hotels as departments. Given that the standard hotel model is to simply divide operations into revenue-generating departments, and then arrive at…
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female-wellness-spa-staff-member-in-black tshirt-standing-cross-armed-in-dark-wellness-space
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Recruit or Retain? The Hidden Cost of Spa Staff Turnover (And How to Fix It)

Every conversation in spa and wellness seems to start with the same sentence: “We can’t find staff.” Back during COVID-19, we decided to open a recruitment division as a part…
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luxury spa room with stone and soft lighting.
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Hotel and spa design – are we a decade behind?

Hotel and spa design in Australia – are we a decade behind? It’s a question that might ruffle a few feathers, but it’s worth exploring. Because after more than three…
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The Mini Bar That Could Have Been a Spa

I arrived at my hotel exhausted, drained from airports, security lines, chauffeurs, and check-in desks — the choreography of modern travel leaving me hollow by the time I reached my…
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Does Creativity in Spa and Wellness Drive Success?

I’ve long believed that “Creativity drives success.” But these days I wonder, does it? While there’s truth to it, my experience in spa, wellness, and hospitality has proven one vital…
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Why I’ve Decided to Disrupt the Hospitality, Spa and Wellness Industry

For more than three decades, I’ve watched the spa and wellness industry evolve — sometimes forward, sometimes in circles. I’ve led hotel teams, opened spas across continents, and walked more…
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Who’s Really Leading the Spa and Wellness Arena in Australasia?

As I read the numbers, I couldn’t help but really wonder. Who is really leading the impressive numbers being spruiked? Grand View Research forecasts the Australian wellness market to reach…
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thespaside

Offering wellness unfiltered, The Spa Side by Marie Adele is an industry blog to challenge and guide us all. Media enquires welcome.

I've arrived back in my Melbourne winter home from I've arrived back in my Melbourne winter home from one of the hotel capitals of Australia - the Gold Coast. With established hotels aplenty and construction underway on shiny new ones to come, it gave me pause to reflect on three decades in hospitality and on some pivotal moments in how I managed operations and profitability in hotels.⁠
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"They may share infrastructure — but they do not share excuses."⁠
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My time on the ground managing hotels featured many a department's excuses - it was always another department's fault.⁠
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But when I shifted from 'department' and pivoted to a profit house model, something changed. There was a new clarity.⁠
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My latest article shares why. If you're a hotel or department manager or a cog in the wheel somewhere, let me know if things have changed or if this is how you already work?⁠
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🔗 Link in bio⁠
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#spaindustry #hotelindustry #hospitality #hospitalityprofitability #hoteldepartments #spaandwellness #spaindustryvoice #whativelearned #hotelmanagement #wellnessbusiness #hotelbusiness #thefutureofhospitality ⁠
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I am proud to not only be featured in this issue o I am proud to not only be featured in this issue of @spaandclinic, but to stand alongside other female disruptors who are challenging outdated models and elevating the wellness conversation.

At The Spa Side, I've always believed in daring to disrupt - not for attention, but for evolution. Because the wellness industry doesn't move forward by playing it safe. It evolves through courageous conversations, visionary leadership and those willing to question what no longer serves the guest, the team, or the business.

Read the full issue out now. It's packed with powerful industry insight, bold conversations, and the kind of thinking our sector desperately needs.

Marie Adele x

#spaandclinic #womeninspa #thespaindustry #spamedia #founder #feature #editorial #spaleader #industrymentor #spaindustryvoices
Every conversation in spa and wellness seems to st Every conversation in spa and wellness seems to start with the same sentence:⁠
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“We can’t find staff.”⁠
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My latest article shares my experience over many years with staffing in our industry - changing dynamics, familiar struggles and learned strategies. ⁠
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It's an ongoing question between recruitment or staff retention as demand continues to grow. Where will talented staff come from, and what will keep them in the industry?⁠
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With new spas and wellness businesses opening each week, it's a timely question. I'd love to hear your thoughts.⁠
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Read the article - link in bio⁠
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#spaindustry #spaconsultant #spaandwellness #sparecruitment #spastaff #beautyindustry #wellnessunfiltered #spastories #spaknowledge #spabusiness #spapeople
Hotel and spa design in Australia – are we a decad Hotel and spa design in Australia – are we a decade behind? It’s a question that might ruffle a few feathers, but it’s worth exploring.

Because after more than three decades moving between continents, cultures, and construction sites, I’ve seen what true luxury looks like—and I’ve also seen where Australia hesitates.

Read my latest article on The Spa Side - link in bio.

#spadesign #spaconsulting #wellnessunfiltered #industryvoice #spaandwellness #daretodisrupt #australianspas #wellnessdesign
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